Privacy Policy
Last updated: October 28, 2026
PassPort Holdings Group, LLC, a Texas limited liability company doing business as Pizzazz ("Pizzazz," "we," "us"), operates pizzazzapp.com and the Pizzazz mobile app (the "Service"). This policy explains what information we collect, how we use it, and the choices you have.
1. Who can use Pizzazz
Pizzazz is for adults 18 and older, in the United States. We do not knowingly collect information from anyone under 18. If we learn an account belongs to someone under 18, we delete the account and its information.
2. Information we collect
Account and profile information. Your name, email address, phone number, date of birth (to confirm you are 18+), profile photos, and the profile details you choose to add (interests, prompts, preferences).
Verification information. If you use identity or photo verification, we and our verification provider process the photos or documents you submit for that purpose.
Content and messages. Photos you post, events and listings you create, ratings and reviews you write, and messages you send to other members. Messages are stored so the conversation works and so we can review reports of abuse.
Location information. Pizzazz is built around local events. We use your location — with your device permission — to show nearby events and venues and to support venue check-ins. You can turn off location permissions in your device settings; some features (nearby events, check-ins) will not work without it.
Activity information. Events you view or RSVP to, check-ins, charms found, gifts sent and received, gift earnings credited and paid out, Reward Points earned, and sweepstakes entries earned.
Payment information. Payments are processed by third-party payment processors and, for in-app purchases, by Apple or Google. We do not store your full card number on our systems. We receive limited billing details from the processor (such as the last four digits and payment status) to run your subscription.
Payout and tax information. If you earn gift earnings and become eligible for a payout, our payout partner (Stripe Connect) collects identity and tax information from you directly — such as government-issued identification, tax identification details, and bank account information — to verify your identity and to meet tax-reporting obligations. We receive confirmation of your verification and payout status and records of the amounts you have earned and been paid; we do not receive or store copies of your full identity documents or your full bank credentials from the payout partner. We keep earnings and payout records for accounting and tax purposes, including issuing IRS Form 1099 where the law requires.
Device and website information. When you use pizzazzapp.com or the app, we receive technical information such as device type, operating system, IP address, and how you use the Service. The website uses cookies and similar tools for sign-in, security, and basic analytics (see Section 6).
3. How we use information
- To run the Service: accounts, profiles, discovery, events, messaging, and check-ins.
- To keep members safe: moderation, filtering objectionable content, reviewing reports, enforcing our Terms and Acceptable Use Policy, and preventing fraud, scams, trafficking, and abuse.
- To run subscriptions, purchases, gift earnings and payouts (including related tax reporting), Reward Points, prizes, and the sweepstakes.
- To communicate with you: service notices, receipts, and (with your consent where required) launch and event news.
- To comply with the law and respond to lawful requests (see our Law Enforcement Protocols page).
4. How information is shared
- With other members: your public profile — photos, profile details, and activity you choose to show — is visible to other members by design. Private messages are visible to the members in that conversation.
- With venues: when you RSVP to or check in at a venue's event, the venue can see attendance information relevant to its event.
- With service providers: payment processors, our payout partner, identity-verification providers, hosting and infrastructure providers, and analytics providers process information for us under contract, only to provide their services.
- With our payout partner: if you set up payouts, the identity and tax information you provide to Stripe Connect is handled under Stripe's own terms and privacy policy. We receive verification and payout status as described in Section 2.
- For safety and legal reasons: we may disclose information in response to lawful process (subpoena, court order, warrant), to report suspected trafficking, exploitation, or other serious harm, or to protect the rights and safety of members and the public.
- We do not sell your personal information. We do not share it with advertisers for their own marketing.
5. Your choices and rights
- Access and correction: you can view and edit most profile information in the app. To request a copy of other information we hold about you, email hello@pizzazzapp.com.
- Deletion: you can delete your account in the app or by emailing us. Deleting your account removes your profile from the Service; some records are retained for a period for safety, fraud prevention, accounting, and legal reasons, then deleted.
- Location: control location access in your device settings at any time.
- Communications: you can opt out of promotional emails from any message; service and safety messages may still be sent.
6. Cookies and analytics
pizzazzapp.com uses cookies that are necessary for sign-in and security, and analytics cookies that help us understand how the site is used. You can block cookies in your browser; parts of the site may not work correctly if you do.
7. Data security
We use reasonable technical and organizational measures to protect information, including encrypted connections and access controls. No system is perfectly secure; if a breach affecting your information occurs, we will notify you as the law requires.
8. Changes to this policy
We may update this policy. Material changes will be posted on this page, and we will notify members in the app or by email where appropriate.
9. Contact
Privacy questions: hello@pizzazzapp.com
PassPort Holdings Group, LLC (DBA Pizzazz), c/o Northwest Registered Agent, LLC, 5900 Balcones Drive, Suite 100, Austin, TX 78731